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Operations Command Center

One live system for orders, stock and deliveries across every branch.

  • B2B
  • Operations
  • Dashboards
  • Inventory
  • Automation

A distribution business with several branches usually runs on spreadsheets, phone calls and a manager's memory. Orders come in from the store, WhatsApp and the phone; stock is counted by hand; late deliveries are discovered when the customer complains. The Operations Command Center puts all of it in one place: every order from every channel, stock levels per branch, the delivery board, and a short list of what needs attention right now. Around it runs a layer of automations that handle the routine work without anyone pressing a button.

How it works

  1. 01Orders from the online store, WhatsApp and phone land in one list, invoiced automatically.
  2. 02When an item drops below its minimum, a purchase order is drafted and sent for approval.
  3. 03When a route runs late, every customer on it gets a message with the new time.
  4. 04Every morning at 8, a summary of yesterday lands in the operations group.

The screens

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